ODIN Office Hours
Monday through Friday, 8:00a.m. to 4:30 p.m. email: - all ODIN staff
Emergency Procedures
If you are experiencing an Urgent problem with any ODIN service please follow the emergency procedures below to receive the most expedient resolution to the problem.
Call 701-777-6346 – leave message if necessary as all ODIN staff will get the message.
Urgent means that the entire system or module is down, either for one library, a few libraries, or all libraries. No work can be done by your staff, and/or the online catalog is unavailable. Data integrity maybe compromised and work in progress may be lost.
ODIN Maintenance Hours are Saturday @ 6pm through Sunday @ 1pm.
If ODIN is not available during this time, please understand that maintenance may be underway.
Mailing address:
ODIN / North Dakota University System
Core Technology Services
4349 James Ray Drive
Grand Forks, ND 58203
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Ellen Kotrba, Director of ODIN Manages the operations of ODIN, coordinates staff responsibilities, identifies technology needs, budget allocation and promoting and sharing the overall vision for ODIN services -ODIN Policies, Finances, Budgets, -Communications, ODIN Contracts - & other responsibilities |
777-4865 | ellen.kotrba@ndus.edu |
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Linda Allbee, Assistant Director of ODIN Assists in the management of operations for ODIN in coordinating staff responsibilities, identifying technology needs, budget allocation and promoting and sharing the overall vision for ODIN services -Training -Documentation -New Librarian Training -"Did You Know" recordings - & other responsibilities |
777-3833 | linda.allbee@ndus.edu |
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Cheryl Hoffmann, Administrative Support Specialist Billing, Statistics, Administrative Tasks, Travel Assistance, Mail |
777-6105 | cheryl.hoffmann@ndus.edu |
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Jason Bedsaul, Senior Library Systems/Applications and Web Integrator - User Import Management (SIS, Loaders)) - Academic Discovery User Group - Primo VE Customizations - Polaris Discovery User Group - EZproxy Administration - Authgate Development and Administration - Authentication Administration (SAML, ADFS, API, IP whitelists) - Alma Analytics & Polaris Simply Reports, SQL - Web Site Development/Administration - eResource Administration (EBSCO, Gale, ProQuest, Capstone Britannica) - Polaris Workstations/Remote Client Access Management - Polaris LEAP, Developer Resources, Admin - all Technical Issues - & other responsibilities |
239-6659 | jason.bedsaul@ndus.edu |
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Lynn Wolf, Library Systems/Applications and Web Integrator - Web Site Front End Design & Development - Polaris PAC & User Group - Alma Primo VE & User Group - Polaris Notices, E-Content, Community Profiles & Feature It - Alma Letters - EZproxy Administration - Alma Analytics & Polaris Simply Reports, SQL - all Technical issues - & other responsibilities |
777-4060 | lynn.wolf@ndus.edu |
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Ginny Millette, Technical Support Specialist - Alma Acquisitions/Serials & User Group - Polaris Holds/ILL & User Group - Polaris Circulation & User Group - Alma Roles / Polaris Permissions - Polaris Outreach Services - Polaris Simply Reports & Alma Analytics - ODIN WorkDay - & other responsibilities |
777-4069 | virginia.millette@ndus.edu |
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Liz Mason, Technical Support Specialist - Network Zone Resource Management - Alma Resource Management & User Group - Polaris Cataloging & User Group - Alma & Polaris Authorities - Alma Electronic Collections - Alma CDI (Central Discovery Index) - Polaris Simply Reports & Alma Analytics - & other responsibilities |
970-646-3070 | liz.mason@ndus.edu |
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Nicole Murphy, Technical Support Specialist - Alma Fulfillment & User Group - Alma Resource Sharing & User Group - Polaris Acquisitions/Serials & User Group - Alma Course Reserves - Alma & Polaris Patron Purges - Polaris Simply Reports & Alma Analytics - & other responsibilities |
701-730-5563 | nicole.m.murphy@ndus.edu |